May 22, 2025
Maximize Customer LTV With ‘Order Streak’ And Omnichannel Gamification
One of the biggest challenges for any merchant is keeping customers engaged and consistently encouraging them to return. With today’s increasingly fragmented shopping behavior, creating a seamless, rewarding experience is more important than ever.
That’s why we’re excited to introduce a series of new updates to OneLoyalty, designed to help you build stronger relationships with your customers, increase retention, and make loyalty management even more intuitive.
1. Order Streak: Turn repeat purchases into a habit
If you’re looking for a way to turn occasional buyers into loyal, repeat customers, you’ll want to explore our new Order Streak feature. This feature lets you reward customers for consistent ordering behavior.
For example, you can set a goal such as “Complete 3 orders in 7 days to earn 100 extra loyalty points”. With order streak, you can create a sense of urgency and motivate customers to keep returning, helping you boost repeat orders with minimal effort.
The best part? Order streak is available on both your Online Store and native mobile apps.
👉 Available from the Free plan, Order Streak can be activated with a preset template. If you’d like full control over customization (e.g. reward type, conditions, appearance), it’s fully unlockable on the Pro plan and above.
2. Spin Wheel and Daily Check-in: Now on your eCommerce website too
Many merchants told us that while gamification works well on mobile, they want the same experience extended to their online store. We’ve listened. 😉
Spin Wheel and Daily Check-in—previously only available on our mobile app—can now also be used on your website. This means customers on the Growth plan and above can play directly via the loyalty page on desktop or mobile browsers, not just inside the app.
If your goal is to increase engagement regardless of channel, this update ensures your customers can interact with your loyalty games wherever they shop.
3. Fully customizable Loyalty Page: Design it your way
Until now, the loyalty page allowed basic configuration: adjusting colors, typography, and the banner image. That’s changing too.
With our new update, you can now fully customize your Loyalty page using a drag-and-drop interface, similar to Shopify’s theme editor. You can also edit the content inside individual blocks, giving you greater creative freedom and control over how your loyalty program is presented to your customers.
Personalizing your loyalty experience this way helps establish stronger brand connections and significantly boosts customer engagement.
Try OneLoyalty today?
Ready to transform your loyalty program into a powerful engine of customer retention and sales growth? If you have questions or concerns, reach out to us via [email protected]
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